Privacy Policy

Last Updated: June 22, 2026

Welcome to Fandom – Connect with Strangers ("Fandom", "we", "our", or "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our mobile application and related services.

Information We Collect

Account Information

When you create an account, we may collect:

Name or display name.
Email address.
Profile photo.
Date of birth (if provided).

Profile and User Content

Information you choose to share may include:

Profile details.
Photos and media uploads.
Messages and chat content.
Preferences and interests.

Video Chat Data

Fandom enables users to connect through live video interactions. To provide this service, we may process:

Camera and microphone access.
Video and audio streams during active sessions.

Video and audio communications are transmitted in real time to facilitate conversations. We do not record private video chats unless explicitly disclosed and permitted by applicable law.

Device and Usage Information

We may automatically collect:

Device type and model.
Operating system and version.
App version.
IP address.
Language settings.
Crash reports and diagnostics.
Usage analytics.

Subscription Information

Premium subscriptions are processed through Apple's App Store. We do not store complete payment card information.

How We Use Information

We use collected information to:

Create and manage user accounts.
Enable video calls and messaging.
Match users and facilitate connections.
Provide premium subscription features.
Improve app performance and user experience.
Detect fraud, abuse, and security threats.
Comply with legal obligations.
Respond to customer support inquiries.

Sharing of Information

We do not sell personal information.

We may share information with:

Cloud hosting and infrastructure providers.
Video communication service providers.
Analytics providers.
Payment processors.
Law enforcement or government authorities when legally required.

Safety and Moderation

To maintain a safe environment, we may review reports, investigate misuse, and take action against users who violate our Terms of Service.

Data Retention

We retain information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

Account Deletion

Users may request account deletion through the application or by contacting support. Upon deletion, personal information will be removed or anonymized as required by applicable laws.

Children's Privacy

Fandom is intended only for users who are at least 18 years old. We do not knowingly collect personal information from individuals under 18.

Your Rights

Depending on your jurisdiction, you may have the right to:

Access your personal information.
Correct inaccurate information.
Request deletion of your data.
Object to certain processing activities.
Request a copy of your personal data.

Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect user information. However, no internet-based service can guarantee absolute security.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page along with the revised "Last Updated" date.

Contact Us

For questions regarding this Privacy Policy, please contact:

Fandom Support
Email: support@fandomapp.com